Frequently Asked Questions


While providing a definitive answer to your question would be ideal, it is not feasible due to the unique advantages and disadvantages of each flat roofing material. Some materials excel in certain aspects over others, and some are simpler to install. Ultimately, the choice depends on what suits your specific structure best. This crucial question must be addressed before any roofing decisions are made, and Taurus Roofing & Siding is here to assist. Our experienced estimator will evaluate your property, conduct a comprehensive inspection of your current roof, and offer you a precise and detailed recommendation based on their assessment. They will elaborate on why the recommended material is the most suitable for your specific situation, considering factors such as anticipated wear and tear, structural requirements, and your budget for the roofing project. To arrange a complimentary visit, please contact us at (312) 238-0408 or fill out our convenient contact form.


Flat roofing costs vary depending on several factors such as the structure, size, and complexity of the roof, as well as the materials used. Despite similarities to pitched roofing, flat roofs are generally more cost-effective. During your free estimate, our team will discuss all available options and explain the factors influencing your roofing installation costs.

  • Size & Complexity of Roof
  • Work Required – Removal, Replacement, Re-Roof
  • Years of Warranty
  • Lifetime of Roofing Material

Certainly. If you notice any water pooling on your roof for 24-48 hours after rainfall, it indicates a drainage issue. Ideally, flat roofs should be slightly sloped to facilitate water flow towards the gutters. Accumulated water can damage the roof material and compromise its durability. Taurus Roofing & Siding offers solutions like installing extra drains or tapered insulation to redirect water effectively. Contact us at (312) 238-0408 for a consultation and a complimentary quote for flat roof repairs!


Fortunately, most buildings in Chicago are constructed to withstand snow loads. Nevertheless, allowing snow to build up on your roof can pose a potential risk. Various factors could compromise your structure's capacity to support the extra weight, making it advisable to engage a professional snow removal service as a preventive measure. Some of the factors that may contribute to a collapse caused by snow include:

  • Water damage that goes untreated for long periods of time.
  • Additions to a structure not planned during original construction.
  • Damaged or clogged drains and scuppers on the rooftop.
  • Older structures built using out-of-date building codes.
  • Interior modifications to a structure.

To initiate the flat roofing procedure, simply reach out to us by filling out our convenient contact form or by dialing (312) 238-0408 to talk to one of our experienced staff members regarding your roofing requirements. We will arrange a complimentary estimate appointment and present our assessments in a clear manner to help you make a well-informed choice. There is no commitment necessary, so don't delay any longer. Get in touch with Taurus Roofing & Siding for top-notch flat roofing services in the entire Chicagoland area.


When dealing with a roofing issue covered by insurance, the initial step is to contact your insurance provider to report the problem and initiate the claims procedure. Subsequently, it is advisable to reach out to the insurance claims experts at Taurus Roofing & Siding by dialing (312) 238-0408. Consider contacting us first if you prefer obtaining an estimate beforehand and having a professional assist you when dealing with the insurance company. This proactive approach ensures you are well-prepared and supported throughout the process, enhancing the chances of receiving fair treatment from your insurer.


It is highly beneficial to have Taurus Roofing & Siding supporting you throughout the claims process. We strongly advise engaging our services as soon as possible to guarantee a thorough understanding of your roofing issues when communicating with your insurance provider and their adjuster. Having us present during the adjuster's visit will allow us to outline our findings and provide a professional assessment on the necessary repairs or replacements, along with associated costs. Don't hesitate to contact us at (312) 238-0408 for assistance in securing the rightful roofing settlement for you.


Certainly! Taurus Roofing & Siding has been supporting homeowners in handling their insurance claim documentation for more than ten years. We have collaborated with various top insurance providers and are well-versed in the requirements, criteria, and strategies for effectively presenting your claim. Our team will collaborate closely with you to ensure that all details are accurate before you file your claim and will remain by your side from the beginning to the completion of the roofing project. Contact us at (312) 238-0408 or fill out our contact form for the insurance claim support you require.


Absolutely! By contacting us at (312) 238-0408 or filling out our contact form, you can arrange for a visit from our skilled estimator. Upon their arrival at your property, a comprehensive inspection of your roof will be conducted before providing you with a complimentary service estimate. This estimate will present all the suitable solutions for your specific roofing problem, which will be thoroughly explained to you to ensure a clear understanding of the costs and timeline involved. Our excellent service is offered at a competitive price, inclusive of a free estimate and consultation!


We are unable to provide an answer to your question without knowing your exact location. To find out more, please contact our team at (312) 238-0408 or submit a contact form. Our service area extends across a significant portion of Chicagoland, and you can find detailed information about these locations on our website. Feel free to explore the pages for your specific area or get in touch with us directly. We are eager to discuss your roofing requirements with you!


This question is essential for all roofing customers to consider. A straightforward method to determine the reliability and competence of a contractor is by requesting their credentials. These should include their insurance certificate, licensing from Illinois and the City of Chicago, as well as any affiliations with national, state, and local roofing associations. A reputable contractor will readily provide the necessary documentation upon your request. Additionally, you can verify their details by visiting the City of Chicago's website at the following link.


Certainly. It is advisable to obtain several price quotes for any roofing work whenever feasible. Initially, many trustworthy roofing companies provide complimentary estimates, requiring only the time to consult with each contractor. By doing so, you will receive a variety of prices that can help you eliminate unrealistically low offers. Furthermore, you will have the opportunity to interact with different roofers and assess their professionalism before committing to any agreements.


Many customers tend to disregard or completely skip this step, fearing they might come across as too assertive or invasive. However, with a reliable roofing contractor, this couldn't be further from the truth. We take great pride in the service we offer our customers, so we welcome any inquiries. Here are some questions you might want to ask when checking references:

  • How communicative was the contractor during their project?
  • Were there any issues when the work was being completed?
  • Was the team respectful? Were they on time each day?
  • Were the workers conscious of personal and public safety?
  • Did the contractor clean up the worksite prior to leaving?
  • Does the finished work still meet your expectations?

Certainly, it is crucial to emphasize this point. Trade references are provided by the vendors and suppliers that a contractor works with to finish their projects. If a contractor hesitates to share this information, it might signify a hidden issue. These references offer valuable details about the contractor's financial situation and help avoid selecting one who may have difficulty paying for project materials. Ask about the contractor's past interactions with the particular vendor or supplier, such as payment history, outstanding balances, and credit standing.


Although there isn't a definitive answer to this query, we can outline our approach and explain its significance when it comes to installing a new roof. Initially, we arrange a meeting to go over the new construction project with all involved parties. This step enables us to establish clear communication channels, determine the locations for equipment during the construction process, set timelines for commencement and completion, and more. Essentially, we ensure that all specifics are addressed well in advance before commencing the installation of your new roof on your property.


We often receive this challenging question from customers seeking to reduce costs during installation. We acknowledge the significant expenses involved in this project and strive to assist clients in saving money. It is crucial to highlight that a mortgage inspection will identify and highlight a three-layer roof, preventing the sale of the property until the roof is removed and replaced. Therefore, the decision hinges on whether you plan to sell your property in the future. If selling is a possibility, removing the old roof is essential to safeguard your investment.


It is unequivocally advised not to use off-brand materials for your roofing. Unlike clothing or food items, roofing materials do not offer the same quality across different brands. Established brands in the industry have a proven track record of validating their claims and supporting their products with reliable guarantees and warranties. Off-brands lack the same level of dedication to quality assurance and therefore cannot rival the assurance provided by trusted brands.


The optimal flat roofing material for your building is determined by its structure, intended purposes, and anticipated annual wear and tear. Certain materials may be more suitable for your building's needs while others could be more cost-effective. Therefore, it is crucial to consult with an experienced roofing contractor before making a final choice. Our professional advice can help prevent potential issues in the future.


The cost of a flat roof compared to a traditional pitched roof can vary depending on the materials, size, and complexity of the structure. While each roof is unique, in general, the prices tend to be similar when all factors are accounted for. To get an accurate estimate, it is advisable to consult with a certified roofing professional, as several factors such as the ones listed below can impact the overall pricing:

  • Dimension: Removal, Replacement, Re-Roof
  • Total Number of Walls & Penetrations
  • Labor & Manufacturer Warranty Length
  • Expected Lifespan of Roofing

Contrary to popular belief, flat roofing is not more prone to leaks compared to traditional pitched or low-slope roofing. The negative experiences you may have heard of are usually a result of poor workmanship and improper installation methods. We have extensive experience with flat roofing and still highly recommend it to many of our clients. In fact, it is more resilient against harsh Chicago winters than shingles. Wind poses less of a threat, and with correct installation, modern flat roofing materials require minimal maintenance to remain in excellent condition for years to come. Ultimately, the key factors are the quality of installation and the expertise of the contractor you choose for the job.


The presence of stagnant water on your flat roof is a concerning indication. If you notice pooled water remaining 48 hours after rainfall, it indicates drainage problems. It is advisable to seek assistance from a reliable contractor to have new drains installed or tapered insulation added to facilitate the proper flow of water away from your roof. Similar to any human-made structure, roofing materials deteriorate rapidly when continually exposed to water. Therefore, it is crucial to tackle this issue promptly upon identification.


This question is excellent, and its answer depends solely on the wording of the warranty in question. In certain states, manufacturers might stipulate adhering to a regular maintenance plan as a condition to uphold the warranty coverage. Nevertheless, this requirement differs between products, manufacturers, and states. One universal rule is that regardless of location, any problems with the roofing material must be reported within 60 days of being discovered to guarantee the warranty's validity.


Answering this question is quite intricate as it involves a combination of both affirmative and negative elements. In the Chicago area, approximately 99% of collapses caused by snow are attributed to the presence of additional factors before the snowfall. These factors may encompass any or all of the following:

  • Weakened structural integrity due to long-term water damage.
  • Structural additions not planned during original construction.
  • Interior modification to structure without corresponding roof modifications.
  • Structure built before modern building codes and never updated.
  • Damaged, clogged, or frozen roof drain systems.

The necessity of a lien waiver hinges on the contractor you select and your confidence in their references and track record. A lien waiver serves as an assurance from a contractor that all project materials have been paid for, absolving you of any responsibility for outstanding vendor fees. Although not mandatory when partnering with Taurus Roofing & Siding, we are more than willing to offer you a lien waiver to enhance your peace of mind regarding our procedures.


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